Process Management
Framework
Strategy
Process Management
- Application / Service Portfolio Management
- Building a service catalogue
- Building and maintaining business cases
- Building and maintaining SLA
- Defining your sourcing strategy
- Develop an IT strategic plan
- Introduction to enterprise architecture
- Introduction to Lean IT
- Introduction to non-functional requirement management
- Managing IT demand (demand / supply governance)
- Outsourcing and smartsourcing principles
- Portfolio, program, project management
Framework
- Introduction to project management - Prince2
- COBIT 5 - Implementation pratical cases
- COBIT 5 - Resource management
- Enterprise governance of IT
- Introduction to Babok
- Introduction to COBIT 5
- Introduction to ERM, COSO
- Introduction to ISO20000
- Introduction to IT Frameworks
- Introduction to eSCM
- Introduction to IT-CMF
- Introduction to RiskIT
- Introduction to SFIA
- Introduction to ValIT
- What is SoX to your IT Departement
Strategy
- Running IT as a business
- The CIO agenda
- Value management
- IT Leadership
- IT Strategic planning fundamentals
- Assessing IT organisation and process maturity
- Build your cloud stragegy
- Building a BSC
- Business - IT alignment (building IT goals)
- Introduction to big data
- Governance informationelle (FR only)
- Introduction to data governance